This section contains information about how to obtain technical
support from ILOG worldwide, should you encounter any problems in
using your ILOG product.
ILOG Customer Support Information
For technical support, contact your local distributor, or, if you are a direct ILOG customer, contact one of the offices listed here according to your locality. The ILOG customer support you depend on is defined in Exhibit A of your maintenance agreement.
Owners of an on-going maintenance contract are allowed access to customer support. To access the technical support pages on our web sites, you will need the maintenance contract number and the name of the person this contract is sent to in your company.
We encourage you to use e-mail for faster service.
Web Sites
To obtain more information about ILOG products, connect to the WEB site corresponding to your location.